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The New Era: Hospitality beyond Hotel Management

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Summary of discussion

  • Hotel management is no longer about just working in hotels and the hospitality sector. This is so because the curriculum does not only teach F&B, housekeeping, bartending, front office management, and culinary skills but also things like finance and general administration, strategic management, accounting, and marketing.
  • The skills taught by the curriculum powered with practical experience gained in the initial years in the hotel industry can get you ready for any sector and any vertical.
  • Hospitality is a very demanding career and it tests your endurance at every step. This is what helps you to survive in any industry. Also, the attitude of never saying any and walking the extra mile to find a solution.
  • The hospitality industry has two broad aspects – product and services. In order to excel, you need to have an equal focus on both and keep your core hospitality skills intact. Only then can you be ready to switch to other sectors.
  • Hotel management students can fit into the banking sector very well where, with technology doing a lot of the work, growing customer relations and offering customer service has become very important.
  • Hospitality training makes one a good listener, polite, patient, analytical, and service-oriented. All these are needed to deal with complex complaints, customer queries, and developing client relationships.
  • The healthcare industry needs people with empathy and good communication and housekeeping skills. No wonder every year top hospitals recruit people with a hospitality background.
  • A hospitality graduate can find work in retail, real estate, sales, luxury fashion, the beauty and wellness industry, private equity, IT, event management, and in any service-based industry.
  • A hospitality graduate can also become an entrepreneur, a celebrity chef, take up managerial and communication roles, or be a part of training and coaching.
  • A career in this industry teaches you to be disciplined, adaptable, resilient, and have a positive body language, and develop an eye for detail. You learn about safety protocols and get trained for long hours at work.
  • To imbibe these skills, one needs to study hard by giving equal importance to every subject. The internship is also important as that makes you ready for the world.
  • Those looking for a job must remember that the industry is changing drastically. You need to be multi-skilled, keep your focus on the basics of hospitality, groom yourself every day, and gear up for more freelance-based or project-based work opportunities.

Summary of discussion

  • Hotel management is no longer about just working in hotels and the hospitality sector. This is so because the curriculum does not only teach F&B, housekeeping, bartending, front office management, and culinary skills but also things like finance and general administration, strategic management, accounting, and marketing.
  • The skills taught by the curriculum powered with practical experience gained in the initial years in the hotel industry can get you ready for any sector and any vertical.
  • Hospitality is a very demanding career and it tests your endurance at every step. This is what helps you to survive in any industry. Also, the attitude of never saying any and walking the extra mile to find a solution.
  • The hospitality industry has two broad aspects – product and services. In order to excel, you need to have an equal focus on both and keep your core hospitality skills intact. Only then can you be ready to switch to other sectors.
  • Hotel management students can fit into the banking sector very well where, with technology doing a lot of the work, growing customer relations and offering customer service has become very important.
  • Hospitality training makes one a good listener, polite, patient, analytical, and service-oriented. All these are needed to deal with complex complaints, customer queries, and developing client relationships.
  • The healthcare industry needs people with empathy and good communication and housekeeping skills. No wonder every year top hospitals recruit people with a hospitality background.
  • A hospitality graduate can find work in retail, real estate, sales, luxury fashion, the beauty and wellness industry, private equity, IT, event management, and in any service-based industry.
  • A hospitality graduate can also become an entrepreneur, a celebrity chef, take up managerial and communication roles, or be a part of training and coaching.
  • A career in this industry teaches you to be disciplined, adaptable, resilient, and have a positive body language, and develop an eye for detail. You learn about safety protocols and get trained for long hours at work.
  • To imbibe these skills, one needs to study hard by giving equal importance to every subject. The internship is also important as that makes you ready for the world.
  • Those looking for a job must remember that the industry is changing drastically. You need to be multi-skilled, keep your focus on the basics of hospitality, groom yourself every day, and gear up for more freelance-based or project-based work opportunities.
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